Privacy Policy

Introduction

Welcome to Bali by Locals. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.bali-by-locals.com and use our services.

Information We Collect

1. Personal Information: We may collect personal information that you provide to us directly when you book a tour, contact us, or subscribe to our newsletter. This information may include:

  • Name
  • Email address
  • Phone number
  • Group size and preferences

2. Non-Personal Information: We may automatically collect non-personal information when you visit our website, such as:

  • IP address
  • Browser type
  • Operating system
  • Pages viewed and time spent on our site
  • Referring website

How We Use Your Information

  1. To Provide Services: We use your personal information to process your bookings, provide customer support, and deliver the services you request.
  2. Communication: We may use your contact information to send you confirmations, updates, and promotional offers. You can opt-out of these communications at any time.
  3. Improving Our Services: Non-personal information is used to analyze website usage, improve our services, and enhance user experience.
  4. Legal Compliance: We may use your information to comply with legal obligations and protect the rights, property, or safety of Bali by Locals, our users, or others.

Data Sharing and Disclosure

1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.

2. Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Your Rights

You have the right to:
  • Access the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Object to the processing of your personal data.
  • Request the transfer of your personal data to another party.
  • Withdraw your consent at any time, where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and improve its functionality. You can control cookie settings through your browser preferences.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@bali-by-locals.com

By using our website and services, you consent to the terms of this Privacy Policy.